We Take Your Privacy Seriously

Last updated: October 28, 2026

1. Who We Are

Playdate.pics is a private photo-sharing site for families and friends, operated by X1Q1 Labs LLC in the United States (“we”, “us”). We do not run ads. We do not sell or rent your personal information. Ever.

2. What We Collect

Only what we need to run the site:

Account details: your name, email address, password (stored only as a secure hash) and, if you choose, a handle and a mobile phone number.
Your photos and what you add to them: the original files you upload, the titles, descriptions and captions you write, and the albums, groups, comments, likes and messages you create.
Photo details inside the original file: original photos may contain camera details and location (GPS). We keep the original exactly as you uploaded it; the viewing copies we make have that information removed.
Plan details: your plan, renewal date and any coupon used. When card payments are offered they will be handled by a payment processor; we will not store full card numbers.
Security and service records: sign-in times, your browser’s session information (including IP address) for security, and album activity such as visits and additions. Album activity never records IP addresses.
Support requests: what you send through the feedback form, plus basic page and device information if you choose to include it.

We do not collect government IDs, and we do not use your photos for advertising, face recognition or training artificial-intelligence models.

3. How We Use It

To sign you in and keep your account secure.
To store, process and show your photos to the people you choose (we create smaller viewing copies on our servers).
To send account messages: email verification, invitations, password resets, reminders before photos expire, and, if you agree, text messages to your verified phone.
To answer support requests and keep the service working.

4. Who Can See Your Photos

Every new album is private: only you can see it until you share it. You choose each person, group or link, and the site shows who has access before you share. Each photo keeps one owner, and only that owner can make it private everywhere or delete it. People who can see a photo may save a copy; removing their access later cannot recall copies they already kept. Photos are never shown to search engines.

Your profile is not listed in the member directory unless you turn on a directory listing in your Account. You can choose to be found by name, by handle or by phone number, separately. If you block someone, they cannot see your photos or your comments, and a block overrides any album or group access you gave them.

5. How We Store And Protect It

Photos are stored privately and encrypted at rest on our servers, and every photo request is checked against your sharing choices before anything is sent. Connections use encryption in transit, and passwords are hashed. Because we make viewing copies on our servers, this is server-side encryption, not end-to-end encryption. No system is perfectly secure, so please also keep your own copies of photos that matter to you.

6. Service Providers

We use a small number of providers to run the site, such as hosting, email delivery, text-message delivery and bot protection on sign-up forms. They process data only to provide those services to us.

7. Keeping And Deleting Data

Photos are kept for the time you choose when you upload them, within your plan’s limit, and you can remove them sooner at any time. You can delete any photo, album or your whole account yourself. When you delete your account we delete your photos right away; encrypted backups may hold data for a short, limited time before they are replaced.

8. Children

You must be 14 or older to create your own account. Accounts for younger children can only be created and supervised by a parent or guardian, who approves what the child shares and who the child connects with. We do not knowingly collect personal information directly from children under 13 without a parent’s or guardian’s involvement. If you believe a child has created an account on their own, contact us and we will remove it. During the private beta, child accounts may be limited or unavailable.

9. Your Rights (Including California)

You can download a copy of your account data from your Account page, correct your details, or delete your account at any time. You may also ask us to access, correct or delete your information, and California residents have rights under the CCPA/CPRA, including the right to know what we collect and to request deletion. We do not sell or share personal information for advertising. To make a request, email support@playdate.pics.

10. Cookies

We use a small number of cookies to keep you signed in, protect forms and remember simple preferences. We do not use advertising cookies or third-party analytics such as Google Analytics.

11. Changes To This Policy

If we make material changes, we will tell you by email or when you sign in. The date at the top shows the latest version.

12. Contact Us

Questions, concerns or data requests: support@playdate.pics.